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All parts are NEW - never used items. In many cases they are OEM parts or are manufactured from the original tooling to OEM specifications. Otherwise we provide quality aftermarket parts that meet or exceed OEM quality.
We strive to ship all orders on the same day (M-F) that the payment is received. You should expect your order to be delivered in 3-6 days depending on your location and if there is a weekend involved. Most orders will be shipped via the United States Postal Service (USPS) Priority Mail. Please note that the day the item is shipped DOES NOT count as a day in transit. Free shipping is to the Continential USA only. We will ship to Alaska and Hawaii for $7.00 additional fee. We DO NOT SHIP to Guam or Puerto Rico, APO/FPO military addresses. Expedited shipping is available but the purchaser incurs the FULL cost for this service. Please advise us within 48 hours if the item arrives damaged.
All parts have a 2 YEAR LIMITED WARRANTY to the original purchaser. If within two years from the purchase date the part fails from normal use we will replace the part. Warranty is for the REPLACEMENT of the part ONLY and does not include any other expenses or fees including, but not limited to, labor, towing legal, rentals, lost wages, storage, additional repair, or any other miscellaneous fees. Warranty does not apply to parts that were installed incorrectly or in the wrong application. Please verify that the replacement part and the original are identical unless otherwise noted in the instructions. Altered parts will not be warrantied and are NON-RETURNABLE.
All items are returnable within 30 days provided that they HAVE NOT been installed, HAVE NOT been altered, and are in new and saleable condition. If we incur the shipping costs to ship you the item we will deduct this amount from the refund. Please be respectful and do not use our parts to "test" for problems. We have been in the business for over 40 years so we know what goes on - we have "seen it". This is a very liberal return policy for electrical items but we won't let you abuse it. You install it -you own it. A RMA number is required for all returns.
Immediate payment via Paypal.
If you have a question that wasn't answered above you can email us using the Ask A Question link under Seller Info. We will usually get back to you the same or next business day. Sorry, but we are unable to answer email on the weekends/holidays.