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ENGINE COOLING RADIATOR REPLACEMENT ACR2565
CADILLAC CTS V6 3.2L 2004 2003
CADILLAC CTS 2004
PLEASE CHECK THE
YOU PLACE THE ORDER.
THE PASSENGER SIDE A QUICK
IN THE DRIVER SIDE A FITTING
FOR CLAMP ON HOSE
ANY QUESTION CONTACT BY MESSAGE
1-7/8'' x 26-11/16''
1-7/8'' x 26-11/16''
APPLICATION AND NOTES
free shipping included in the itemis
for the Lower Continental USA only (48
do not ship to P.O. Box, APOs, FPOs, or Military Mail Box.
do not ship to Alaska, Guam, Hawaii, Puerto Rico or Virgin Islands in
the "free shipping basis". If you need please ask for a shipping quote
and we will be happy to send it for your consideration.
can expect your order to be delivered between 2 to 6 business days of
payment clears. Also
depends on where
you live relative to our warehouse location. To help you know where
is, we normally ship via Federal Express so we post the tracking number
Paypal payment . With the tracking number you can follow your package
journey from us to you.
on to www.FedEx.com,
and enter your tracking number.-
you can call FedEx at 1-800-GoFedEx (1-800-463-3339).
one of the problems listed below happens. If one happens to you, tell
5 days from the date you received the part(s) and we'll fix
If Fedex Driver try to deliver a clear damaged boxat the
refuse the package due to clear damage signs.
you experience one of the problems listed below please call us as soon
discover the problem so that we may remedy it. Please
be aware that
problem not listed below is not covered by our 5 day exchange policy.
you do experience a problem other than the one listed below please call
our service agents and we will try our best to resolve it.
inside the Part Box
Inspect your package(s) BEFORE you accept it from the delivery person!!
see any damage and/or evidence of tampering on the outer packaging you
make sure that the delivery
person makes a note of this
on the delivery
receipt. Without this note on
the delivery receipt we cannot fix
problem for you. Once you've made sure the note of damage is on the
receipt, tell the delivery driver that you refuse to accept the damaged
package, then call our Customer Service Team right
away at 1-888-305-0030
and tell us so we can
send you a
replacement part! As soon as we confirm with our carrier that the
receipt has the note of damage, we'll get a replacement on its way to
no one was available to accept your package(s) from the delivery person
package was left for you, first call our Customer Service Team right
and tell us.
you MUST contact the carrier within
of date the
was left for you! A member of our Customer Service Team can explain how
contact the carrier to report the damage. For this type of claim, we
our carrier to validate the damage. Depending on your location, you may
take the part to the nearest carrier outlet. Once that's done, we'll
replacement on its way to you.
Part inside the Box
Inspect your parts once you receive them. If any part is damaged, call
Customer Service Team right away at 1-888-305-0030
and tell us so we can get you a part that's not broken! We may need you
back the broken part before we ship you a replacement and a member of
Customer Service Team will explain what you need to do so the process
properly. Plus we'll take care of the shipping costs to get the part
you don't have to worry about that. As soon as we receive the damaged
inspect it, we'll get a replacement on its way to you.
If you don't have all the parts you ordered, first check the packing
was included with your shipment. In order to fill your order quickly
efficiently with items already in stock we may have split your order
multiple shipments, which we indicate on the packing slip. If this is
rest assured that you will not be charged any additional shipping costs
those you originally paid. Second, check your email for messages from
providing additional tracking numbers for the rest of your items. You
the where abouts of the additional packages using the tracking number
carrier's website provided in the email.
If the part you received has a manufacturer's defect, call our Customer
Team right away at 1-888-305-0030 and tell us so we can get you a part
a defect! We do need you to send back the defective part before we ship
replacement. Don't worry, we'll pay for the shipping costs to get the
back by emailing you a pre-paid shipping label to put on the shipping
you give that shipping box to FedEx and they'll bring it right back to
soon as we receive the defective part and inspect it, we'll get a
on its way to you.
Our teams work really hard to make sure we send you the exact part(s)
but sometimes things get mixed up and you might receive a part that's
you ordered. If this happens, call our Customer Service Team right
and tell us
so we can
get you the correct part(s)! A member of our Customer Service Team will
what you need to do so the process works properly. The first step is
need you to send back the part(s) you did get. We'll email you a
and as soon as we get that part(s) back, we'll get the correct part(s)
way to you. Plus we'll take care of the shipping costs for all of this
forth so you don't have to worry about that.
you ordered a part(s) that you don't need or you no longer want or it
fit the way you want it to, we can't fix those problems and we
remind you that all sales are final, no refunds, and no exchanges.
we can NOT fix
While we sell parts to help you fix your vehicle, we can't help you
expenses, towing expenses, additional repair expenses, rental car
other related expenses caused by the duration of time required for you
receive the part(s) you ordered, or caused by any of the listed
and any additional time required to fix them, or caused by the use of
broken or defective part(s) during and/or after installation, or caused
use and/or installation of the part(s) you ordered. Thanks for
please read carefully our warranty terms policy.
free to call our Customer
Service Team at 1-888-305-0030
for information about your order.
COOLING, INC. LIABILITY IS LIMITED TO REPLACEMENT OF DEFECTIVE PARTS
COST OF REMOVAL, INSTALLATION
OR CONSEQUENTIAL DAMAGE ARE EXPLICITLY EXCLUDED.
returns and exchanges must be authorized by Automotive Cooling, Inc.
referred to as A.C.) prior
to returning to A.C.. Any warranty must first be picked up
and checked by A.C. or the manufacturer of the part being returned to
that it is the parts fault.
A.C. will not
issue credit for any part that is not ours or is considered warranty
EXCLUDES, INCLUDING AND WITHOUT LIMITATION, ONE OR MORE OF THE
installation; electrolysis, collision; misuse or abuse;
forces; incorrect application; ordinary wear and tear; unauthorized
or alterations; use of product outside the context of its normal,
intended operating environment; connection threads stripped, any
effects of water, steam, or other liquid, gases or agents present in
system, failure of the vehicle warning system; or operation of vehicle
/neglecting warning system. Follow instructions of owners manual when
system alerts you.
AND OFF ROAD USE ARE NOT
COOLING, INC. WARRANTS THAT ITS RADIATORS, CONDENSERS, COOLING FAN
ASSEMBLIES, COMPRESSORS AND/OR ANY PRODUCT SHALL BE FREE FROM DEFECTS
MATERIAL AND/OR WORKMANSHIP FOR AS LONG AS THE ORIGINAL PURCHASER OWNS
VEHICLE FOR WHICH THEY WERE ORIGINALLY INSTALLED.
*RADIATORS – First
18 months manufacturers warranty only, after 18 months A.C.
will offer LIMITED LIFETIME WARRANTY on radiators only.
*CONDENSERS – 12
months manufacturers warranty only.
ASSEMBLIES & ELECTRICAL PARTS
– Manufacturers warranty only.
– Manufacturers warranty only.
THE SYSTEM –
flush (drain and refill) your vehicle’s cooling system before
new radiator. Failure to do this will void warranty. Distilled water
used to mix with your manufacturers recommended coolant. Evidence of
in the radiator will void warranty.
FOLLOWING CONDITIONS WILL VOID YOUR WARRANTY
– Are not covered by
– Are not covered by
– Any repair or
alterations to the radiator’s stability and/or durability.
– Stripped threads,
engine cooler lines, transmission-oil cooler, drain cocks, or
– Damage caused by
the use of coolant or coolant mixture other than that specified by the
– Damage caused by
collision, accidents, abusive handling, and shipping subsequent.
– Damage caused by the effects of physical or chemical
properties of water,
steam, and/or other liquids in the radiator.
– Damage caused by
– Damage caused by obvious negligence, abuse, improper
– Blown tanks caused
by over pressurization due to a faulty radiator cap or engine head
gasket/exhaust leak or other leaks in the system. Intermittent fan
will also cause blown seams.
THE COOLANT SYSTEMS
– The engine and the vehicle body are the main source of
ground especially for the starter, alternator, computerized components
accessories. Coolant circulates in the engine and the radiator is
bolted to the
vehicle’s body where the accessory like the lighting is
grounded. A poor ground
to the engine or to the vehicle body occurs; current can easily flow
the cooling system and start deteriorating the major components
engine. Stray currents circulating in the cooling system will literally
particles of metal from the radiator, heater core, and the engine. It
change some coolant byproducts into acids that will speed up the
process. The amount of metal removed from the components depends on the
of current that flows in the system. The system must be checked for the
PH level. The correct PH level for the coolant solution is between 7.7
This level must be maintained at all times. Check the system for
of 0.10 volts or
greater are indicative of stray currents. This must be corrected before
– Is the most common
cause of radiator failure. Radiators with plastic end tanks are very
to steam erosion. If the coolant level is low and the engine starts to
steam can erode and melt a hole right through an end tank. White
the inside of the plastic are evidence that hot steam rather than
flowing into the tank. If you find this kind of damage, check the
and pressure test the system for leaks after the radiator has been
– Splits in radiator
seams or between the tubes and header may be the result of too much
the cooling system. This may be caused by using a pressure cap with the
rating (a 15 lb cap on a system that’s rated at 5 lbs), or by
head gasket leaks
that allow exhaust to enter the cooling system. Pressure testing the
system will tell you if there are any internal coolant leaks, and
testing the cap will tell you if it has the correct rating.
– To avoid
contamination of the cooling system use a mix of antifreeze and water
(distilled water). This will prevent corrosion and premature system
A 50/50 mix is the recommended mixture, which will give the system the
corrosion/temperature protection needed and prevent metal erosion
coolant circulation. Remember that premature wear of the cooling system
components like water pumps, cylinder head gaskets are in direct
the condition of the coolants and system cleanliness. Follow
schedules and be proactive in preventive service.
WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
NON-TRANSFERABLE AND REMAINS IN EFFECT AS LONG AS THE ORIGINAL
RETAIL CUSTOMER OWNS THE VEHICLE.
TO REPLACEMENT OF DEFECTIVE PART ONLY.
VALID FOR CONTINENTAL UNITED STATES (USA)
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Automotive Cooling Inc.
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