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Mercedes OE BOSCH Spark Plug AND OP/PRENCO Ignition Wire Set KIT16-Bosch Platinum Spark Plugs 1-OP Parts/Prenco Spark PlugWires 905 33 002
We are committed to providing the best customer satisfaction possible. We will
gladly refund or replace any defective item and most non-defective
items. However, we reserve the right to charge a restocking fee of
up to 10% of the order. Buyers are
responsible for all shipping costs for returns.
Please contact us before making returns so we can issue you an RMA
number. Shipping costs are
non-refundable under any circumstances. Returned items must be sent back in
new-condition with original cases/packaging unopened unused in its original
box, prepaid, with a copy of the invoice for a refund/exchange. Within 14 days of receipt of your order, you may return products
- Have original manufacturer information
- Are not used, installed, or disassembled
- Are not damaged due to incorrect installation
The following orders are not returnable:
- Automotive repair manuals
Please make sure any electrical parts are
correct before purchasing.
We are not responsible if item lost during
shipping, please insure your items. Business
days are Monday to Friday from 9am to 6pm Pst, excluding US national holidays.
Any orders placed or payments are cleared after 12 p.m. on a business day, during
the weekend or on a US national holiday are considered orders placed on the
following business day. We will only
ship to the address provided with your PayPal payment. Please do not email us
with a separate address to send your items to.
We will issue an exchange or full
the incorrect item was shipped or your item is received defective or if
reason that you are not satisfied with our product or we if in any
circumstances we have a wrong price or a typographical error on an item and or item #
is on back-order and stock is insufficient we reserve the right to issue
a full refund and will not be held responsible. We will gladly send
out Return Shipping Label to your email if in the case of a defective
an error on our part such as the incorrect item was shipped to you etc.
Otherwise, we will not be held liable for return shipping cost. Customer
responsible for all shipping cost.
credits are processed within 10 days of arrival , please allow up to 2 weeks
from the date of return shipment for a credit to be processed.
We will issue a full
refund for any returned products when your return meets the above
requirements. The cost of shipping will be credited only in those
instances where the return is a result of our error.
Once we have received your return, conducted an inspection of the
return, and verified that your return meets the above guidelines, a full
refund will be issued. All applicable sales taxes will be refunded. The
cost of shipping will be credited only in those instances that the
return is a result of our error. C.O.D. shipments will not be accepted.
not purchased from RPM Auto Parts will not be accepted.
We will not refund any labor costs incurred by you or the installer of
the products purchased at this website.
shipments to California addresses, we are required by State law to collect
have any questions or comments, please call RPM Auto Parts at (714) 957-2741.
Our knowledgeable customer service staff is available Monday-Friday, 10am - 6pm
strive to insure that orders are filled correctly and parts are shipped
undamaged, we realize that this isn't always the case. We reserve the right to
cancel any orders that have been missed priced/priced items incorrectly and or
quantity(s) of item (s) are on back order or stock is insufficient. Please contact
us immediately if you have any questions or problems with your order at (714) 957-2741
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